Knose Review 2026

Pet owners looking for flexible, award-winning insurance might find Knose a compelling option. It caters to many Australian pet owners with customizable plans for dogs and cats, featuring no hidden fees and relatively short waiting periods. However, those sensitive to premium increases over time should consider that aspect carefully.

This brand fits consumers valuing strong customer support and straightforward claim processes, offset by the trade-off of potential premium hikes as pets age. Knose consistently earns praise for coverage breadth and responsiveness, making it a solid middle-market choice. Editor Score: 8.5/10.

Knose is an Australian pet insurance provider offering specialized coverage primarily for dogs and cats. Their plans allow policyholders to choose flexible coverage limits and add-ons like wellness, dental, and behavioural treatments. Positioned in the mid-market, Knose emphasizes comprehensive and customizable pet protection tailored to Australian pet owners.

The brand stands out through its transparent pricing with no sub-limits, a short 14-day illness waiting period, and a 24/7 pet health hotline. Operating as an authorized representative pet insurer, Knose supports customers with local service and multiple plan options designed to cover a range of pet health needs.

Online reviews from platforms like Google Search, ProductReview, and Trustpilot paint Knose as a user-friendly insurer with efficient claim processing and clear communication. Customers frequently highlight the ease of submitting claims online and appreciate the short illness waiting period.

Despite positive feedback on customer support, some reviewers mention notable premium increases upon renewal and occasional delays in claim reimbursements. Frustrations with claims portal downtime were also cited but appear as temporary inconveniences rather than persistent issues.

This product provides insurance coverage tailored for dogs and puppies, offering customizable reimbursements of 70%, 80%, or 90% and an annual coverage limit up to $25,000. Key features include a brief 14-day illness waiting period, a one-day injury waiting period, and optional add-ons such as dental and behavioural treatments. Members also benefit from 24/7 access to a pet health hotline for veterinary advice.

Available through Knose's official site, this insurance best suits pet owners seeking comprehensive mid-market plans with flexibility in reimbursement and add-ons. Buyers should be aware that premiums may rise significantly over time and the behavioural coverage add-on has an extended waiting period. This product offers strong customer support, speedy claims, and transparent policies but requires consideration of premium fluctuations.

Knose's cat and kitten insurance offers flexible coverage with up to $25,000 annual limits and a choice of reimbursement rates. It includes a short 14-day illness waiting period and supports optional add-ons for dental illnesses and behavioural care. Customers also gain access to a 24/7 pet health support hotline, enhancing care and advice availability.

This product is suitable for cat owners wanting robust protection for illness and injury with convenience in claims handling. Potential buyers should consider possible premium hikes upon renewal and the behavioural coverage add-on's exclusion period. Overall, it balances customizable coverage with helpful service features and claim responsiveness.

Knose is praised for its straightforward claims process, comprehensive coverage without sub-limits, and flexible reimbursement options. Customers appreciate the short illness waiting periods and award-winning Australian service with a 24/7 pet health hotline. These strengths provide reassurance and convenience to many pet owners seeking reliable mid-market insurance.

On the downside, premium increases can be significant at renewal, which may deter budget-sensitive buyers. The claims portal has experienced downtime, and behavioural coverage add-ons come with a lengthy waiting period. Buyers need to weigh ease of claims and wide coverage against the potential for rising costs and some processing delays.

Customers frequently highlight fast claim approvals, clear communication, and helpful support staff as positive experiences with Knose. Many value the ease of submitting claims online and appreciate the 24-hour pet health hotline connection to veterinary nurses. These factors contribute to high satisfaction with claim handling and overall service quality.

Some users report premium increases upon renewal, occasionally requiring follow-up for claim reimbursements. Portal downtime can inconvenience customers during claim submissions. A few have noted a long waiting period for behavioural coverage. Overall, feedback suggests a positive experience tempered by awareness of cost changes and procedural waits.

Knose suits Australian pet owners who want flexible, customizable insurance with strong customer support and relatively quick claims processes. It's well-suited for those who value coverage breadth and award-winning service in the mid-market segment and are willing to accept premium changes as their pets age.

The brand may be less ideal for buyers seeking the lowest possible premiums or fixed premium rates without increases over time. Additionally, those requiring no waiting periods for behavioural coverage might consider alternative providers, as Knose enforces longer waiting on certain add-ons.

Knose demonstrates legitimacy through over 98,000 claims processed since 2019 and more than $32 million in benefits paid. The company has insured over 68,000 pets and earned 20+ industry excellence awards, including Canstar and Mozo. Their publicly available policy documents and local Australian-based customer care bolster transparency and trustworthiness.

While reviews indicate mostly fair and timely claims handling, some customers report significant premium hikes and portal downtime. These factors advise readers to consider policy terms carefully and monitor renewal pricing. Knose provides clear communication of waiting and exclusion periods and openly shares premium increase reasons.

Knose offers robust, award-winning pet insurance plans featuring flexible coverage options and optional add-ons for a mid-market price range. Its lack of sub-limits and short illness waiting periods add value for those prioritizing strong protection and efficient claims. However, buyers should expect premium increases linked to pet age and claims history.

The essential trade-off involves balancing comprehensive coverage and highly rated service against possible rising costs over time. Shoppers who prioritize coverage breadth and claim ease may find Knose worthwhile, but those seeking stable or lowest-cost premiums might look elsewhere.

Details on shipping and delivery for Knose policies are limited, as pet insurance is primarily a service rather than a physical product. Policies are generally issued for 12-month terms with annual renewal and premium reassessment. Coverage is available to Australian pet owners, with ordering conducted online.

Return policies and warranties typically do not apply in the traditional sense, but shoppers should confirm current policy terms and exclusions before purchase. This includes waiting periods and optional add-on conditions, such as behavioural coverage that requires a 6-month waiting period.

For questions about policies, claims, billing, or account issues, Knose provides several practical support channels. Customers should have relevant details ready, such as policy numbers, payment confirmations, or claim information, to help speed up assistance.

• Email: [email protected]
• Phone: +61300356642
• Address: 81-83 Campbell Street, Surry Hills, NSW 2010, Australia
• Facebook: Knose Pet Insurance
• Instagram: @knosepetinsurance
• YouTube: @knosepetinsurance
• TikTok: @knosepetinsurance

Phone and email are generally most useful for order help and claim questions, while social media channels may provide updates or additional support. Response times can vary, so including clear information about your enquiry is recommended for efficient resolution.

Shoppers should consider purchasing Knose pet insurance directly from the official brand website as it often provides the most straightforward access to current product offerings, policy details, and reliable customer support. The official store allows customization of quotes and easy management of accounts for Australian pet owners.

Before buying, users should verify the latest pricing, review policy coverage and exclusions, and confirm eligibility. New customers may benefit from promotional offers like the first two months free. For convenient and secure ordering, visiting the official Knose site is recommended.